Craveo is a platform designed to help users discover and order food easily through AI-powered recommendations. Our services connect users with restaurants and food providers, allowing them to explore meal options tailored to their preferences. Craveo itself does not prepare; it serves as a facilitator between users and partner restaurants.

You must be at least 18 years old to use Craveo. By creating an account or using our services, you confirm that you meet this requirement. If you are using Craveo on behalf of a company or another entity, you represent that you have the authority to bind that entity to these Terms.

To access certain features of Craveo, you may need to create an account. When registering, you agree to:

• Provide accurate and up-to-date information.
• Keep your login credentials secure and confidential.
• Notify us immediately if you suspect unauthorized access to your account.

Craveo is not responsible for any loss or damage arising from unauthorized account use.

By using Craveo, you agree to:

• Use the platform only for personal and lawful purposes.
• Abide by all applicable laws and regulations.
• Respect restaurant partners and other users by providing honest reviews and feedback.

You must not:

• Attempt to interfere with or disrupt Craveo’s services.
• Use Craveo to distribute harmful software, spam, or misleading information.
• Misrepresent your identity or make fraudulent transactions.

Violation of these terms may result in the suspension or termination of your account.

Placing Orders

Payments

Refunds & Cancellations

Craveo owns all content, trademarks, and branding displayed on the platform. Users may not copy, reproduce, or distribute any content without permission.

If you submit reviews, feedback, or other user-generated content, you grant Craveo a non-exclusive, royalty-free license to use, modify, and display that content for platform improvements and marketing purposes.

Your use of Craveo is subject to our Privacy Policy, which explains how we collect, store, and use your personal information. By using Craveo, you consent to our data practices as outlined in the Privacy Policy.

Craveo provides its services "as is" and does not guarantee that the platform will always be error-free or uninterrupted. We are not responsible for:

• Issues arising from restaurant services, including food quality and delivery delays.
• Technical problems, such as service disruptions or data loss.
• Any direct, indirect, or incidental damages resulting from your use of Craveo.

Our total liability, if any, shall not exceed the amount you paid for a specific transaction on Craveo.

Craveo reserves the right to suspend or terminate your access to the platform at any time if you violate these Terms or engage in activities that harm the platform or other users. You may also choose to delete your account at any time.

Craveo may update these Terms from time to time to reflect changes in our services or legal requirements. If we make significant updates, we will notify users via email or platform announcements. Your continued use of Craveo after these changes means you accept the revised Terms.

If you have any questions about these Terms, you can contact us at  [email protected].