When you use Craveo, we collect various types of information to provide a seamless and personalized experience. Some of this information is provided directly by you when you sign up or interact with our services, while other data is collected automatically as you use our platform.

We collect personal information such as your name, email address, and contact details when you create an account. If you choose to personalize your experience, you may also provide additional details such as food preferences, dietary restrictions, and location settings. If you make a purchase through Craveo, your payment details will be processed securely by third-party payment providers.

In addition to the information you provide, we automatically collect data about your device, browser type, and IP address when you access Craveo. This helps us optimize performance and enhance your experience. If you grant location permissions, we collect your geographic location to provide meal recommendations based on nearby restaurants and delivery options. We may also track your interactions with our platform, such as the restaurants you view, the meals you order, and the search queries you enter, to improve our services and offer relevant suggestions.

Craveo uses the information collected to enhance your experience and provide tailored meal recommendations. Your data allows us to customize search results, suggest food options based on your preferences, and display restaurant recommendations that match your location and past orders.

We also use this information to improve our platform’s functionality and user experience. By analyzing how users interact with Craveo, we can refine our recommendation algorithms, enhance search features, and ensure that the platform runs smoothly on different devices.

Your contact details may be used to send you notifications regarding your account, such as updates on your orders, important service announcements, and responses to customer support inquiries. Additionally, we may send promotional offers, discounts, and personalized deals via email or push notifications. You can opt out of these marketing communications at any time through your account settings.

We also use data to ensure security and prevent fraudulent activities. By monitoring usage patterns and detecting suspicious behavior, we can protect users from unauthorized access, account breaches, and fraudulent transactions.

At Craveo, we respect your privacy and do not sell your personal information to third parties.

We work with third-party service providers, such as payment processors, cloud storage providers, and analytics companies, to deliver the best possible experience. These partners only receive the information necessary to perform their specific functions, and they are required to comply with strict data protection policies.

We take security seriously and implement industry-standard measures to protect your personal information. All sensitive data is encrypted during transmission and stored securely on protected servers. We use authentication tools and access controls to prevent unauthorized access to your account.

While we take every precaution to safeguard your data, it is important for users to take security measures as well.

You have the right to access, update, or delete your personal information at any time through your account settings. If you wish to delete your account permanently, you can request this by contacting our support team at [email protected]. Once your account is deleted, all personal data associated with it will be removed from our active databases.

Craveo uses cookies and similar tracking technologies to enhance your browsing experience. Cookies help us remember your preferences, analyze user activity, and personalize recommendations based on your previous interactions with the platform.

You can manage your cookie preferences by adjusting your browser settings. Most browsers allow you to block or delete cookies, but disabling them may affect the functionality of some features on Craveo.

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or industry best practices. If any significant changes are made, we will notify you through our platform or by email. We encourage you to review this policy periodically to stay informed about how we protect your data.

If you have any questions about this Privacy Policy or how your personal data is handled, you can contact us at  [email protected]. Our team is happy to assist with any concerns or requests regarding your privacy.